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Insurance

Healing Hearts accepts a wide variety of insurances, which changes frequently, depending on the insurance plan and coverage. Please verify with our billing department whether your insurance carrier and plan are accepted.

We will bill your insurance company directly, or we can provide you with an insurance claim to submit to your insurance.

You may want to contact your insurance company to determine your financial responsibilities. The questions below will help you gather important information about your insurance benefits, which will assist you with making informed decisions about your care.

  • Does my plan cover mental health outpatient visits?
  • Is there an In-Network and Out-of-Network plan?
  • What is the copay per session?
  • How many sessions can I be seen per year or per diagnosis?
  • Do I have a deductible that I have to satisfy? If yes, how much?
  • Are there any problems that are excluded from coverage?
  • Do I need to be pre-certified prior to seeing a therapist? If yes, what’s the next step?

Please Note

Confidentiality cannot be guaranteed when communicating by email, text, or cell phone. We cannot guarantee a prompt response by email because we may not check email regularly. We attempt to return phone calls within 24 hours. For immediate concerns or for an emergency, please contact your nearest hospital or dial 911. The crisis hotline in Richland County is 419-522-4357.